NEWS

COVID-19 Update

It’s been a long and challenging journey, and as NSW begins to take its first steps towards reopening the state as part of the NSW roadmap, we couldn’t be happier to support the industry’s safe return to production.  

We have updated our COVID Safety Plan in line with current NSW Health policies to ensure the safety of our staff, clients, and community. 

All onsite activities continue to be by prior appointment only. 

Please ensure that if you are coming on site you follow the below requirements.

  • NSW Health QR Code Check In upon arrival
  • Face Masks are required at all times in common areas (Atrium + Bathrooms + bumping in)*
  • Face Masks are required in studios if you cannot socially distance.
  • Adherence to social distancing guidelines


With the lifted restrictions outlined by NSW Health comes updated government advice about our return to business arrangements: 

From Monday October 11, the NSW Government requires people aged 16 and over to be fully vaccinated (or have a medical exemption) to enter certain venues or settings. This includes SUNSTUDIOS, Alexandria building in NSW.  

Those residing in an area that has been declared a “Stay at home area” by NSW Health will not be permitted on site. 

STUDIO AND SHOOTING GUIDELINES  

We require that studio clients provide a call sheet or ledger of all shoot participants.  

Call sheets or ledgers must include the following details for all crew members: 

  • Full name 
  • Contact number 
  • Full residential address 
  • Times on site 
  • Witnessed Digital Vaccination certificate 

All bookings are also required to have a designated COVID Safety Officer on site, who makes themselves known to SUNSTUDIOS staff.  

The COVID Safety Officer will be required to sight all crews’ vaccination status, noting that persons aged 16 and over are required to be fully vaccinated (or have a medical exemption) to enter SUNSTUDIOS. 

Clients will also be required to provide a COVID Safety Plan prior to the studio booking.  

All crew are strongly encouraged to enter their studio directly rather than via the atrium, and to remain within their studio unless it’s absolutely necessary to access other areas of SUNSTUDIOS.

STUDIO 

SIZE 

CAPACITY 

SPACE PER CREW 

 

STUDIO 2 

 

260sqm 

To a maximum of 20 pax 

Direct access through roller door. 

 

13 sqm  

 

STUDIO 3 

 

174sqm 

To a maximum of 15 pax 

Direct access through roller door. 

 

11.6 sqm 

 

STUDIO 4 

 

135sqm 

To a maximum of 10 pax 

Access through main atrium. 

 

13.5 sqm 

 

STUDIO 6 

 

135sqm 

To a maximum of 10 pax 

Access through main atrium. 

 

13.5 sqm 

 

STUDIO 7 

 

247sqm 

To a maximum of 20 pax 

Direct access through side garden entrance 

 

12.8 sqm 

  • Equipment, backdrops, and goods will be placed in studios and disinfected with alcohol-based wipes the night prior to each shoot to keep human contact to a minimum.  

  • Alcohol wipes, hand sanitiser and disposable surgical masks are provided in each studio.  

  • Enhanced cleaning procedures for our studios and common areas include: Daily cleans on surfaces, door handles and furniture with hospital grade disinfectant. 

REMOVAL OF FACE MASKS  

  • For talent receiving hair and makeup it is recommended they have their hair done first with their mask on  

  • They may then remove the mask for a short period (if required) to have their makeup done  

  • The hair and makeup stylist(s) must have a mask on at all times

  • Talent may remove a mask during a shoot provided all other crew members are socially distanced  

  • The talent must put their mask back on during any breaks and immediately before and after the shoot period 

EQUIPMENT HIRE 

  • Equipment hire is open for delivery and click and collect via prior booking 

  • Clients picking up equipment through our click and collect service are required to check in via QR code 

  • Bookings must be prior appointment via phone, email or website   

  • All incoming and outgoing equipment is carefully disinfected including bag handles and zippers  

RETAIL SALES 

  • Clients picking up through our click and collect service are required to check in via QR code 

  • We continue to fulfil orders via click and collect or delivery only

  • Orders must be placed prior via phone, email, or website  

  • All retail orders over $100.00 inc gst will receive free shipping  

CPS SERVICES 

  • Clients picking up through our click and collect service are required to check in via QR code

  • We continue to offer contactless servicing (Drop off and collect at front entrance) 

  • No customers are to wait onsite for services 

PRINTING SERVICES 

Remote digital consultations, phone, or email only

SANITATION STATIONS 

These are set up at the main entrance, all common areas and each studio. Their continued usage is highly encouraged.

COFFEE AND CATERING 

  • Coffee service will reopen on Monday, October 18 
  • Catering will remain closed until further notice 
 

SUNSTUDIOS MELBOURNE:

  • SUNSTUDIOS Retail and the Canon Experience Store are closed for onsite customers.
  • Orders can be placed via phone, email, or website.
  • All retail orders over $100.00 inc gst will receive free shipping  
  • Studio Hire is closed.
  • Equipment Hire departments is open for click and collect.


If you have any questions, please do not hesitate to get in touch. Should the situation or restrictions change, we will continue to update our safety measures in line with Government advice.

Stay safe!

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