As you know, Coronavirus (COVID-19) is an evolving global situation. In the midst of these uncertain times, we’d like to share how we’re responding to the current situation and what you can do.
What we are and have been doing:
We take the health and safety of our employees, customers and community very seriously. We are adapting our working arrangements and internal procedures to protect you and help slow the spread of COVID-19.
We have implemented several precautionary measures for additional health, safety and peace-of-mind, including:
Monitoring advice from the World Health Organisation (WHO) and government health agencies and adapting our processes as necessary.
Enhanced cleaning procedures for our studios and common areas: We have increased the frequency of our cleans and upgraded our cleaning solutions to hospital-grade disinfectant to use daily on surfaces, door handles and furniture.
Enhanced cleaning procedures for our equipment: We have implemented a strict cleaning process for all returned equipment using alcohol wipes. Rental vehicles are being cleaned regularly with hospital grade disinfectant.
Sanitisation stations are located in common areas and all departments - their continued usage is highly encouraged.
All employees have been advised to stay at home if they are feeling unwell, have recently travelled overseas or suspect that they may have come into contact with COVID-19.
We are developing a remote working protocol for employees to ensure their wellbeing as well as continued service for customers.
We have postponed exhibition launches, workshops and events until further notice.
We will be waiving cancellation fees on studio bookings (excluding catering whereby normal cancellation periods apply) and equipment hire until further notice.